Facilities management

Travelsoft, your specialist facilities management partner

Numerous players in the travel industry have entrusted us with the facilities management of their IT system, thus ensuring they get long lasting benefit from a cutting edge system.

Our expertise in systems dedicated to the travel industry enables the in depth understanding of the functional needs of our clients.

We provide a global approach based on a permanent dialogue between our facilities management and development teams in order to optimise our capacity to react and intervene.

Our commitment: cost reduction and maximisation of productivity.

Travelsoft puts in place performance levers through industrialised operating methods and steering tools. Travelsoft commits to costs, deadlines and results, so that you can control the evaluation of your information system.

All our services are subject to a service contract (or Service Level Agreement, shortened to SLA) defining the conditions and quality of service expected (QoS, for Quality of Service). Supervision and reactivity are at the heart of our approach.

Transforming your information system is not feasible without ongoing progress.

Travelsoft commits to the ongoing improvement of your information systems. A dedicated Travelsoft ressource ensures, through a permanent dialogue with your IT department, the monitoring and steering of your information system. He will work alongside you to set relevant key targets, define reliable performance indicators, thus meeting the conditions necessary for sustainable performance.

Client case study

New frontiers

Context:
Multisites
Challenge :
With a view to permanently improving productivity, we have undertaken a technical migration on time.
Benefits:
better workload capacity, optimised reactivity, in particular in development processes, delivery and commissioning, and finally a notable improvement in system availability.

Orchestra

Producer-distributor market place

Challenge :

• Ensure connections between multiple producers and multiple distributors
• Ensure permanent availability with significant amounts of data to manage
• Enable the rapid deployment of the solution for new clients of Orchestra
• Facilitate the connection of existing sites with the Orchestra market place
• Establishment of an industrialised supervision system

Benefits :

The Orchestra platform has been designed to enable ultimate control and speed of deployment. The industrialised supervision system means we can provide optimum quality of service.

• Standardisation of processes
• Maximum automation from one end to the other of the value chain
• IFull industrialisation of processes, resulting in exceptional system autonomy.
• Minimised costs
• Creation of an automated development platform dedicated to Orchestra clients to speed up the integration of their existing sites